For nearly 60 years, the Volunteer Center’s Literacy Program has been a lifeline in Santa Cruz County, pairing adult learners with volunteer tutors who help them build English skills, confidence, and connection. Today, that lifeline is under threat.
The program narrowly avoided federal budget cuts this year, but next year its future may be in jeopardy. At the same time, immigrant and refugee neighbors face new challenges — from growing isolation to fear about accessing public services.
“Non-English-speaking neighbors are more isolated than ever,” said Karen Delaney, Executive Director of the Volunteer Center. “We’ve heard from students who are hesitant to leave their homes for things like a doctor’s appointment or a parent–teacher conference. That’s why this program matters so much — it’s not just about language, it’s about connection and belonging.”
Stories of Belonging
Leila, who began studying English later in life, recalls the day she called 911 when she witnessed an emergency. Because of what she had practiced with her tutor, she was able to clearly explain the situation, give the address, and get help. “I feel confident and very happy to learn English and be able to apply skills,” Leila shared.
Fernanda worked with her tutor for four years while juggling multiple jobs. Recently, she earned her nursing assistant certificate — six weeks of training, exams, and lectures, all in English. “Her hard work is inspiring,” said her volunteer tutor, Erin Hackett. Now, Fernanda has new employment opportunities, and her future patients will benefit from bilingual care.
Another longtime student summed up her gratitude simply: “Me das oro” — You give me gold, she told her tutor, describing how every lesson unlocked opportunities that once felt out of reach.
By the Numbers — and What They Mean
- 154 adult learners gained literacy skills last year — that’s 154 families better able to navigate daily life, from schools to workplaces to health care.
- 80% reported increased wages — meaning more money flowing through our local economy, better access to healthcare, and parents engaging more fully in their children’s education.
- $500,000+ in volunteer instructional hours — the equivalent of a half-million dollars poured back into our community, thanks to neighbors teaching neighbors.
- Every $1 donated = $6 in services — an incredible return on investment that strengthens families, supports resilience, and builds a stronger, more connected Santa Cruz County.
“Your generosity brings community together — students, tutors, and donors — to build brighter futures, one word at a time,” said Delaney. “Every word learned is a step toward freedom, belonging, and a stronger community.”
Why Now
The Literacy Program, powered by one part-time staff member and hundreds of volunteers, recently received a grant to purchase 100 new Chromebooks. The devices allow learners to safely study from home and expand access for adults balancing work, family, and transportation challenges. But with state and federal funding uncertain, the program urgently needs more community support to keep tutors trained and learners supported.
Volunteer tutors do more than teach English. They help neighbors navigate daily life — riding the bus, applying for jobs, opening a bank account, talking with a doctor, or asking for a translator at school. They reconnect people to their community in profound and practical ways.
How You Can Help
Volunteer as a Literacy Tutor
Attend the tutor information session September 22, with additional sessions throughout October. This free zoom session will give you all the details on how to become a volunteer literacy tutor. (Hint: No teaching experience required — just compassion!). RSVP Here
Donate to Support Tutors and Learners
It costs $1,500 to fully train and equip a new volunteer tutor. A gift of $50 provides books and materials for a tutor–student pair. Every dollar helps keep the program staffed and strong. Give Here
Spread the Word
Know someone who might be a great tutor? Share this article and invite them to get involved!
Together, we can keep literacy alive in Santa Cruz County — and ensure every neighbor has the chance to belong.
For more information or to sign up, visit scvolunteernow.org/literacy.
______________________________________________________________________
About the Volunteer Center of Santa Cruz CountyAt the Volunteer Center, we connect people for good because meaningful service is the heart of a strong, vibrant community. Through programs like Adult Literacy, we inspire service, match volunteers with causes they care about, and strengthen local programs that keep families healthy and connected. Our vision: a community where everyone’s gifts matter, kindness is celebrated, and together we build a stronger, healthier, more connected Santa Cruz County. Join us at scvolunteercenter.org.
More from Volunteer Center of Santa Cruz County
