Meet Michael.

Today, Michael is in a much better place. But not long ago, his life was different.

Michael was struggling with serious health issues, long-term alcohol use, and years of social isolation. A former avid traveler, Michael was afraid to leave home. His past adventures felt like a distant dream, until he connected with Santa Cruz County’s Long Term Case Management team.

Long Term Case Management (LTCM) is a program which focuses on helping elderly adults maintain independence through advocacy, counseling and referrals to community agencies. Social workers connect one-on-one with clients, fostering special bonds and relationships that enable people like Michael to stay safe and maintain independence. 

For Michael, Long Term Case Management arrived at his door because he was referred to APS by someone in his life who cared for him. LTCM is alerted to potential cases through anonymous referrals from neighbors, family, friends and health care professionals. Seniors are also welcome, and encouraged, to reach out to LCTM directly if they need help. 

Initially, it was difficult for Michael to accept help. But with support from his social worker, public health nurse and doctor, Michael gradually gained control of his health, learned to manage his medical conditions and chose to stop drinking. The team supported him every step of the way — from home safety to medical care, and even helped him tidy his apartment when he was ready. 

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Michael credits his team for increasing his understanding of health and advocating for him. They feel like family to him – through offering consistent support and showing him daily that he is valued and people care. One of the reasons Michael became sober is to make his team proud. 

Michael’s story shows how consistent support and care can transform a life. Santa Cruz County’s Adult and Long Term Case Management helps people stay healthy, safe and connected — one step at a time. 

“Since 2023, Adult Protective Services Long Term Case Management program has served nearly 100 older and dependent adults throughout the county,” said Whitney Barnes, supervisor at Adult and Long Term Care. “The program has consistently improved client’s health and outlook on life.”

If you or someone in your life needs help, please reach out to the Adult and Long Term Care Division at 831-454-4101 or www.santacruzhumanservices.org/AdultLongTermCare.