Business Unit: The Quail
Location: Carmel-by-the-Sea
Join our outstanding Rooms Department at The Quail as an Assistant Manager of Operations, where you will ensure smooth lodge operations, effective staffing, and exceptional guest experiences.
In this position you will:
- Enjoy the opportunity to work at a highly prestigious hotel in beautiful Carmel Valley, California.
- Advance your career and develop your skills within a dynamic and supportive hospitality environment.
- Receive exceptional medical benefits, along with exclusive employee discounts on lodging, golf, and dining services.
Key Accountabilities
- Responsible for the overall supervision of the Lodge Operations including Front office and Housekeeping
- Resolve guest related discrepancies with tact and courtesy: billing, housekeeping, discrepancy and check reports
- Oversee and manage staffing levels and payroll expenses in accordance with budgetary guidelines and required service levels
- Maintains consistent quality of service to ensure the satisfaction of every guest
General Requirements
- You possess a bachelor’s degree in hospitality or combination of education, training, and experience
- You’re able to work flexible hours when needed that include nights/weekend/holidays
- You have prior experience in hospitality
- Must be passionate about service and teamwork
Salary: $70,304.00 – $72,500.00
How to Apply: Assistant Manager of Operations Job Details | HSH
For consideration, Applicants should attach their resume and or cover letter when applying for a job opening. Please follow link attached or visit our website Job Opportunities | Careers & Jobs | The Hongkong and Shanghai Hotels (owner and operator of The Peninsula Hotels, The Repulse Bay, The Peak Tram and The Peak Tower)